Enclose the card attached to the address label that you received with your order.

NO exchanges please - just place a new order.

Return the merchandise in a well-sealed box to:

Big and Tall Guys
101 North Franklin Street
Titusville, PA 16354

Refunds will be done through AMAZON excluding the shipping charges when merchandise is received at Big and Tall Guys.

Still Have Questions? Contact Customer Service via email: sales@bigandtallguys.com

All returns are made with 30 days of invoice date (exception: Christmas gifts through January 25th). Returns are not to be worn, damaged or mistreated, and are to be in their original packaging.